Expert IT Support for Accountants

Helping Accountancy Firms Work Smarter, Safer & More Efficiently

At Pacific Infotech, we specialize in delivering expert, cost-effective IT support tailored to the unique needs of accountancy firms across the UK. Whether you’re a sole practitioner or a multi-partner firm, we understand the software you rely on, the compliance obligations you face, and the importance of uptime and data security.

💼 We Support All Leading Accounting Software

From cloud-based tools to desktop applications—we liaise directly with software vendors and resolve issues on your behalf. Our team has in-depth expertise with:

  • QuickBooks, Xero, Sage 50 / Business Cloud
  • IRIS, BrightPay, FreeAgent, KashFlow
  • TaxCalc, BTCSoftware, CCH Central
  • Karbon, GoProposal, AccountancyManager
  • SmartVault, Virtual Cabinet, DocuSign, Ignition

Whether it’s installing updates, fixing syncing issues, managing backups, or ensuring HMRC compliance—our team is here to help.

🚀 Save Up to 25% on IT Costs
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Data Protection

Cybersecurity & Compliance You Can Rely On

We provide multi-layered protection to keep your clients’ data secure—both onsite and in the cloud—with daily encrypted backups, a 3-2-1 backup strategy, regular restore testing, and full disaster recovery planning—because data loss isn’t just inconvenient, it’s a compliance risk.

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    AI-based Endpoint Protection

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    Gateway Firewall Security

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    Advanced Data Encryption

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    Data Leak Prevention Systems (DLP)

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    Regular Patch Management & Security Updates

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    Mobile Device Management (MDM)

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    Zero Trust Network Access & VPNs

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    SIEM Tools for Real-Time Threat Detection

📌 Fully aligned with UK GDPR and industry best practices, helping your firm avoid ICO penalties, reputational damage, and data breaches.

Accountants-Focused IT Security

Our comprehensive IT support includes every layer of protection your practice needs. Browse the sections below to explore how we secure your systems, your data and your team.

Cybersecurity is essential—even if not always explicitly mandated.
UK GDPR requires firms to implement measures that protect personal data from loss, damage, or unauthorised access. Failing to comply can lead to:

  • ICO fines
  • Legal action
  • Reputation damage

Minimum best practices:
Firewalls, AI-based endpoint protection, regular patching, strong password policies, and ongoing staff training.

Backups aren’t optional—they’re a legal expectation.

Under UK GDPR Article 5, data must be processed securely, with protection against loss or damage. No backup = non-compliance.

We implement:

  • Daily or real-time automated backups
  • End-to-end encryption
  • Restore testing & audit trails

📌 Recommended: 3-2-1 Backup Strategy
(3 copies, 2 types of media, 1 off-site or cloud-based)

Remote work = new risks. We help you manage them effectively.

We secure company-managed laptops/desktops with:

  • Advanced endpoint protection (firewall, antivirus, encryption)
  • Admin restrictions & device policy enforcement
  • Auto-lock, inactivity timeouts
  • Remote wipe, asset tracking

Keep your remote staff connected securely and privately.

We set up encrypted access using:

  • SSL VPNs
  • Zero Trust Network Access (ZTNA) protocols

📌 Helps prevent man-in-the-middle attacks on public Wi-Fi or unsecured home networks.

Spot unusual activity before it becomes a breach.

We help implement:

  • SIEM tools for Security Information & Event Management
  • Real-time tracking of logins, device usage, locations
  • Alerts for unauthorized access or anomalies

📌 Essential for remote-first firms where IT has less direct control.

Say goodbye to risky cloud sharing and unsecured file transfers.

We restrict the use of personal storage (Google Drive, Dropbox) and implement:

  • Microsoft OneDrive for Business
  • SharePoint
  • Secure client portals with audit trails

📌 This ensures encrypted data sharing and full regulatory traceability.

Because human error is still your greatest vulnerability.

We deliver or recommend regular training on:

  • Phishing awareness
  • Password hygiene
  • Safe handling of client data
  • Reporting suspicious behavior

📌 Continuous training is key—especially for remote and hybrid staff.

Why us

🔐 Why Accountants Choose Pacific Infotech

  • Deep understanding of compliance (UK GDPR, HMRC, MTD)
  • Seamless support for accounting, tax, and payroll systems
  • Cloud migration, data security & disaster recovery
  • Fast response times and UK-based support team
  • Trusted by accountancy firms nationwide for over a decade
IT Support

Proudly Supporting Accountants Across the UK

From London to Leeds, Birmingham to Bristol, and everywhere in between, Pacific Infotech delivers responsive remote and onsite IT support that helps your firm stay productive, protected, and compliant.

Whether you’re growing your team, migrating to the cloud, or simply need expert support—we make IT simpler, safer, and more cost-effective for accountants across the UK.

IT Support for Accountant
Testimonials

What our customers say

At Pacific Infotech, we’re proud to be recognised as one of the leading suppliers in the provision of cost effective, cutting edge IT support solutions. Don’t just take our word for it, here’s what our clients are saying about us:.