Remote IT Support
overview
Guaranteed Maximum Uptime and Cost Savings
As your trusted remote IT support partner, we help you cut the costs of managing and maintaining your technology without compromising on quality service and high performance.
Sectors
Why Choose Pacific Infotech As Your Remote IT Support Partner?
1st line support for common IT issues
2nd and 3rd line support for critical business problems
Microsoft certified engineers.
Support available 9 AM – 5 PM, Monday to Friday
Ticketing based system
Phone support available
Dedicated support manager
Contract-based
We offer remote assistance on weekends
Tailored to suite your needs. Enquire now.
EXPERTISE
Remote IT Support: How it Works?
At Pacific Infotech, we offer expert support on a yearly rolling contract.
Our first step is an initial consultation to discuss your requirements, after which we’ll present a full quote and proposal.
Only once you’re happy to do, we sign the contract and get to work on ensuring your mission-critical technology is in safe hands.
Need one-off support for an IT problem you’re having right now? You need our Pay-As-You-Go IT support service.
Testimonials
What our customers say
At Pacific Infotech, we’re proud to be recognised as one of the leading suppliers in the provision of cost effective, cutting edge IT support solutions. Don’t just take our word for it, here’s what our clients are saying about us:.
I have had the pleasure of working with Pacific InfoTech on various and extensive IT and Digital Marketing assignment for a considerable number of years. Not only have they delivered…Read More
We have a great partnership with Pacific Infotech.
Their dedication to improve our IT environments are evident in all aspects of our work…Read More
“Pacific Infotech have been there whenever we needed then.
They have always been quick to react to our needs and have consistently delivered a quality service…Read More
